Facilities Manager

Facilities Manager

Location: Swindon

Hours of Work: Full Time

Salary range: up to £32,000 plus exceptional employee benefits

Job Summary

This proactive charity seeks a hands-on Facilities Manager who can demonstrate previous facilities management experience, responsible for ensuring that the building and services runs smoothly and creates a welcoming environment for employees and visitors to the organisation. You will act as the first point of contact for all things office-related — ensuring that meeting rooms are safe, clean and efficient, to maintaining Health & Safety in the workplace, to coordinating with external contractors when arranging for PPM, repairs and replacement of facilities and subsequent equipment.
This role is all about being proactive, organised, and approachable. Your wider primary responsibility is to ensure that office feels professional, safe, and comfortable for staff, members, and visitors alike.

Key duties

• Acting as the first point of contact for facilities queries and requests
• Managing building access (staff passes, visitors, security)
• Overseeing post, deliveries, and courier services
• Ensuring that office supplies and refreshments are ordered and stocked
• Maintaining meeting room standards and shared spaces, arranging set up and presentation
• Conducting regular checks and walk-throughs to spot and address issues quickly
• Working closely with all departments and wider team member
• Assessing and conducting Health & Safety checks, planning and performing fire drills, and compliance records
• Coordinating contractors and liaison with landlords for maintenance, repairs, and upgrades
• Tracking spend and budgets, reviewing contracts, and supplier invoices
• Reporting updates to the Executive team and suggesting improvements

Experience and Requirements

• Experience in facilities management (Coordinator, Supervisor, or Manager level)
• Confidence managing contractors and maintenance schedules
• Knowledge of UK Health & Safety legislation
• Strong organisational skills and the ability to prioritise
• A proactive, customer-focused approach, assessing, performing and addressing concerns prior to becoming an issue
• Great communication skills and a positive, professional attitude
• Comfortable using Microsoft 365 (Word, Excel, Outlook, Teams)

Desirable Skills and Qualifications

• IWFM Level 4 qualification or equivalent experience
• IOSH Managing Safely Certificate
• Experience in serviced offices or multi-tenant environments
• Budget tracking or procurement experience
• IWFM membership (desirable but not essential)

Additional Information

• Some manual handling is part of the job
• You’ll need to be available for occasional out-of-hours emergencies

Employee Benefits

• Group Personal Pension Plan
• 23 days holiday per year, increasing up to 27 days with service
• Birthday leave
• Paid Christmas office shutdown